Frequently Asked Questions
Browse our faucet manufacturer FAQs for answers on OEM & ODM customization, MOQ, samples, lead time and certifications for faucets and shower systems.
01. What products does PSD Faucets manufacture?
We manufacture brass kitchen faucets, basin faucets, bathtub mixers, complete shower sets and matching bathroom accessories. We mainly serve global wholesalers, brand distributors and commercial‑project purchasers.
02. Do you offer OEM and ODM services?
Yes, both OEM and ODM are available. OEM supports custom logo, finish and packaging on our existing catalog items. ODM covers new‑product development including drawing evaluation, mould opening and prototype production according to your design.
03. What can be customized?
Available custom items:product design & mould development, raw‑material selection, surface finishes (PVD, brushed, chrome etc.), laser‑engraved logo, custom color box /outer carton and special technical specifications. Send us your requirements for detailed assessment.
04. What is your minimum order quantity?
Stock catalog items have lower MOQ; OEM orders with logo customization and ODM new‑mould projects carry higher MOQ. Mixed‑item container loading is acceptable. Please tell us target items so we can offer exact MOQ for your project.
05. Can I order samples before placing a bulk order?
Yes, pre‑production samples are offered for quality & appearance evaluation. Sample cost and courier freight will be quoted based on item list; custom‑logo samples need extra tooling‑related lead‑time.
06. How long does production take?
Stock orders: 7-10 working days. OEM orders with logo & packaging: 20‑30 working days. ODM new‑mould projects require additional mould‑development time. Exact timeline will be confirmed on receipt of your order details.
07. How do you ensure product quality?
Full‑process QC: incoming brass raw‑material inspection, cartridge & accessory check, assembly‑stage random inspection, 100% water‑pressure leakage test before packing. Products pass salt‑spray surface‑corrosion testing. Relevant test reports can be provided upon request.
08. Do you ship internationally?
Yes. We support international B2B & B2C orders and work with customers across global markets. Shipping arrangements depend on the destination, order volume and project requirements.
Support for Every Stage of Your Project
Find answers to common questions about our faucet and shower products, OEM & ODM services, customization, production and global B2B orders.
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